Privacy Policy

1. An overview of data protection

1.1 General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

1.2 Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

2.1 Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

2.2 Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

DataPhysics Instruments GmbH
Raiffeisenstraße 34 ,  70794 Filderstadt, Germany
phone+49 711 77 05 56 0 ,  print+49 711 77 05 56 99
mail_outlineinfo@dataphysics-instruments.com ,  www.dataphysics-instruments.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

2.3 Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

2.4 Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

2.5 Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

2.6 Website encryption

Our website uses a TLS/SSL encrypted connection for transferring data from and to your device. Hence, information you send for example using our contact forms are encrypted during transfer. The encrypted connection can be easily recognized by the https:// prefix in front of the internet address as well as by the green lock icon in the address bar of your browser.

2.7 Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Stephanie Schwabe
Ingenieurbüro Frahm GmbH
Kurze Straße 30,  70794 Filderstadt, Germany
phone+49 711 77 37 676 0
mail_outlinestephanie.schwabe@ibfrahm.de

4. Data collection on our website

4.1 Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

4.2 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

4.3 Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

5. Third-party services & Cookies

5.1 Opt-in form for third party services

We use services provided by third-parties. In the following your current selection regarding the use of third-parties that load external content and use cookies on your system is shown. Use the button Revise selection in order to change your current selection. For more information on these services and how they may use your information, please refer to the section 5.2 of this privacy policy.

Revise selection

5.2 Information on third party services used by this website

5.2a Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by objecting, using the form under 5.1 in this privacy policy.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section Refusal of data collection.

5.2b Site Search 360

In order to provide you with a convenient search function on our website we use the search tool Site Search 360 (https://sitesearch360.com) which is provided by the company SEMKNOX (SEMKNOX GmbH, Webergasse 1, Haus B/1, 01067 Dresden, Germany). During your visit of our website data is only being sent to the provider once you enter a search term into the search field. The data includes your search query and the IP address of your device. The IP address can be stored for up to 14 days in case it is a blocked address (e.g. due to malicious behavior). Further information on the use of the data can be found in the privacy policy of Site Search 360 (https://sitesearch360.com/policies/). The use of Site Search 360 is based on our legitimate interest (Art. 6 paragraph 1, letter f of GDPR) of providing you with a convenient way of searching for information within our website. We have entered into an agreement with SEMKNOX for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Site Search 360.

5.2c Email newsletter

When you sign up for our email newsletter we will send you information about our products and services on a regular basis. Required information for sending the newsletter is only your email address. For the sign up we use the so called double opt-in procedure. This means that we will only send you email newsletters once you explicitly confirm your desire to receive newsletters from us. We will send you a confirmation email that contains a confirmation link that you have to click in order to confirm your request to receive newsletters from us.

By clicking the confirmation link you agree that we can use your personal information in accordance to Art. 6 (1)(a) GDPR. In order to retrace a possible abuse of your email address the IP address and time and date are recorded during the signup process. The data collected for the sign up are exclusively used for sending the newsletter. You can unsubscribe at any time via the unsubscription link in a newsletter or by contacting the aforementioned party responsible for this website. Once unsubscribed your email address is immediately being deleted from the mailing list.

Our newsletter is being sent with the newsletter service provider CleverReach (Cleverreach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany). We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach. CleverReach is a member of the Certified Senders Alliance and complies with highest data protection standards.

5.2d Vimeo

In order to enable you to view videos produced by us we use the services of the video portal Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA, hereinafter referred to as Vimeo. The use of Vimeo is based on our legitimate interest (Art. 6 paragraph 1, letter f of GDPR) to provide you with a comfortable user experience and to give you easy access to our videos. Our website only transmits data to Vimeo once you have clicked on one of our videos. After this initiating click a connection to the servers is established and the corresponding video is embedded into our website. Furthermore, we exclusively embed videos using the dnt: Do not Track Mode offered by Vimeo. When you open a video Vimeo will record and process at a minimum your IP address, the date and time the displayed video, as well as the website you visited. In case you have a user account at Vimeo and are signed into it while you play one of our videos the data collected by Vimeo may be associated with your Vimeo account. If you want to prevent this, you have to sign out of your account or change appropriate settings in your account before viewing one of our videos. Further information on the collection and use of data and your rights can be found in the privacy policy of Vimeo at https://vimeo.com/privacy.